Policies

 
 

check in and check out time

Check-in time at the Inn is between 3:00 PM  and 5:00 PM CST (earlier or later check-in time may be possible but must be confirmed and arrangements made).

If an emergency comes up and you are unable to arrive during this time, please call to make arrangements. There is no check in after 10:00 PM CST.

Check out time is 10:00 AM CST.

(Please note that we may have peanuts on the premises.)

 

cancellation and refund policy

Reservations are confirmed with a valid Discover, American Express, VISA or MasterCard (debit or credit). Read our privacy policy here.

  1. A $50 non-refundable deposit is charged at the time your reservation is made. This applies to all reservations.

  2. If a cancellation is made more than 72 hours in advance, the price of the room will be refunded less the $50 non-refundable deposit.

  3. If a cancellation is made within 72 hours of the reservation date, the full room rate will be charged, unless we are able to rebook your room prior to your reservation date. In that case, only the $50 non-refundable deposit will be charged.

All cancellations must be sent by e-mail to hello@victoriasplacebytheriver.com. Please be sure to write CANCEL followed by the Reservation Number in the Subject Line of your e-mail.

There is a NO REFUND policy for guests checking out earlier than the scheduled check out date.

 

pets, children and smoking policies

Victoria's Place by the River cannot accommodate pets.

Victoria's Place does not have provisions to accommodate children.

Please note a Jefferson City No Smoking Ordinance (Ord. No. 11334) prohibits smoking in businesses open to the public. This includes Victoria's Place by the River.